Privacy Policy
Your privacy is important to us! We take great care to ensure that our information records are accurate and are treated with full regard to the privacy of our patients. We are pleased to discuss our procedures with you, and to amend any inaccuracies in our records.
Information collected
We only collect information from our patients that is necessary for good health care, and aim to ensure that any information we hold is accurate, complete and up- to-date. Records of patients who no longer attend this practice are destroyed or permanently de-identified when no longer needed.
Use of information collected
The health information we have on record helps us provide our patients with the best possible health care, and is normally disclosed only to others involved in your treatment (such as your doctor). If we need to disclose information about you to people other than those associated with your treatment, we will seek your permission first.
Health information from this practice is sometimes used for quality assurance or clinical audit activities, which helps improve the treatment and service we provide. Data used for these purposes is normally de-identified to protect the privacy of our patients.
Security of information collected
This practice has systems in place to protect records. Nobody other than staff has access to these records – they are kept in a secure location, and no unauthorised person has access to them.
Further information
This practice is bound by the Privacy Amendment (Private Sector) Act 2000, and operates in accordance with the Code of Conduct of the Australian Physiotherapy Association. If you would like to discuss any aspects of our privacy policy, or review your health records, please advise your treating physiotherapist.